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лекция Business situations. Company's Activities. Increase in use of the Internet. The analysis of requirements of buyers. Kinds of activity of campaign. Manufacturers of the goods, suppliers of the goods and services. Commercial services also are direct.


Тип работы: лекция. Предмет: Ин. языки. Добавлен: 31.03.2009. Сдан: 2009. Уникальность по antiplagiat.ru: --.

Описание (план):


In business situations we often have to meet new people, and first impressions are important to help relationships with new contacts get off to a good start. However, the behavior that is considered polite may vary depending on culture. Manners are important in everyday work situations. What passes as good manners can also vary from country to country. The best advice for people when planning a business visit is to do a research into the social customs of the contry that they are visiting. Modern technology means that there are now a number of areas where the rules of behavior are evolving all the time, such as the etiquette of using mobile phones, business letters versus emails etc. Good manners are often simply a way of showing respect. So a good guideline in these contemporary situations is to act in the same way that you want other to act. Culture at work. Some cultures prefer precise information. For example, if somebody is talking about data, they use exact figures. It doesn't matter if the information is positive or negative. The information always needs to be clear and exact. Other cultures sometimes use approximate figures. For example, somebody might say 'sales figures increased by almost 25% when the exact figure is 21%.This is used to make negative data sound more positive.

There are different ways to collect and manage data. Increased use of the internet in recent years means that more data about individuals can be collected and stored than ever before. Some of this information is used to analyse people's buying habits.
Some argue that the collection of so much data about individuals can help with efficiency and improve customer service. For example, when buying goods online, a company can retain delivery details, which means that when you buy from that company again you are not required to complete your delivery address, etc. choices that c и т.д.................

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